News
Symphony announces new leadership to drive ambitious growth plans
Symphony – APS and CloudCapcha, announced today a change in leadership to drive their next phase of growth.
After a successful 24 years, Brian Coventry, has decided to step aside and make way for new leadership that will drive the next phase of growth. Current Chief Operating Officer, Phil Lowe, will take on the appointment of CEO of CloudCapcha & Symphony – APS, and Brian Coventry will assume the title of Founder.
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Client Sense featured in AIT magazine
In the September issue of PortrAIT magazine, we provide the AIT accounting firm members with insight into the need to review data management processes and the quality of the data that CRM and practice management systems store.
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Symphony proud sponsors of AIT UK annual conference
Symphony is proud to sponsor this year’s AIT UK Annual Conference (29-30 September 2021). This in-person event is now in its twelfth year and is the go-to conference for IT professionals in the accounting sector. Attendees will benefit from a mix of informative presentations, round table discussions and social activities addressing the theme – A roadmap to the future.
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Getting real value from your CRM with Client Sense
Accounting firms across the world face a constant challenge with gathering, maintaining and enhancing their client and prospect data – regardless of the systems they use. Chand Chudasama, Partner in the Strategic Corporate Finance team and Marketing Partner at Price Bailey had to solve the challenge of getting to the heart of the data he knew the accounting firm held.
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Solving data quality management complexities
For professional services firms, there’s significant investment in practice management software and/or a Client Relationship Management (CRM) systems. Part of any digital strategy is the need for a review of data management processes and the quality of the data that these systems store.
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Relationship Intelligence
Quality data with no effort
Here’s how your professional services firm can achieve quality data without lifting a finger to data input.
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Relationship Intelligence
Enhance the use of practice management and CRM platforms
For many firms one of the magic wand wishes in the LPM Frontiers: Legal IT Landscapes report was the call for more automation and better gathering and use of data with the quality of data being a must. Like all businesses in the UK, we all agree that the pandemic has had lasting impact on the way our teams work.
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Are you staying relevant to your clients?
Our CEO, Brian Coventry, has been announced as speaker at the Association for Accounting Marketing (AMM) Summit (24-26 May 2021).
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Relationship Intelligence
From uncertainty to growth
A year on from the start of lockdown in the UK and this year’s PWC 24th Annual Global CEO Survey has been launched.
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Relationship Intelligence
Avoid the curse of data lag – LPM Legal IT Landscapes 2021
This must-read LPM Frontiers: Legal IT Landscapes 2021 report has been launched with commentary from our very own CEO, Brian Coventry. Brian talks of the curse of data lag and omission that ultimately manifests itself in missed opportunities and growth for legal firms.
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Relationship Intelligence
Why relationships are the cornerstone of your data strategy
Last year escalated digital transformation within professional services firms. However, firms cannot become complacent and must remember what is at the core of the technology implemented that will drive growth.
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Relationship Intelligence
How to get strategic management information with no effort
In the December issue of PortrAIT magazine, we provide accounting firms with insight on how to obtain strategic management information with no effort.
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Relationship Intelligence
Intuitive software for immediate data visibility
A recent survey indicates that 68% of US employees face at least one challenge with workplace software. This is one challenge too many for the remote workforce right now. One of the biggest challenges from the survey seems to be that technology is difficult to use thus hindering process. For professional services firms this could potentially impact client retention. Therefore, intuitive software with immediate visibility is of paramount importance.
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Relationship Intelligence
How relationship intelligence gives perspective to complex networks
With remote working the norm and with digital transformation accelerating exponentially, let’s be clear about one thing, the value we place on data by no means negates the importance of key relationships held within your firm. Connections with clients is still the most valuable asset in your data.
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