News
Symphony announces new leadership to drive ambitious growth plans
Symphony – APS and CloudCapcha, announced today a change in leadership to drive their next phase of growth.
After a successful 24 years, Brian Coventry, has decided to step aside and make way for new leadership that will drive the next phase of growth. Current Chief Operating Officer, Phil Lowe, will take on the appointment of CEO of CloudCapcha & Symphony – APS, and Brian Coventry will assume the title of Founder.
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Client Sense featured in AIT magazine
In the September issue of PortrAIT magazine, we provide the AIT accounting firm members with insight into the need to review data management processes and the quality of the data that CRM and practice management systems store.
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Symphony proud sponsors of AIT UK annual conference
Symphony is proud to sponsor this year’s AIT UK Annual Conference (29-30 September 2021). This in-person event is now in its twelfth year and is the go-to conference for IT professionals in the accounting sector. Attendees will benefit from a mix of informative presentations, round table discussions and social activities addressing the theme – A roadmap to the future.
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Getting real value from your CRM with Client Sense
Accounting firms across the world face a constant challenge with gathering, maintaining and enhancing their client and prospect data – regardless of the systems they use. Chand Chudasama, Partner in the Strategic Corporate Finance team and Marketing Partner at Price Bailey had to solve the challenge of getting to the heart of the data he knew the accounting firm held.
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Solving data quality management complexities
For professional services firms, there’s significant investment in practice management software and/or a Client Relationship Management (CRM) systems. Part of any digital strategy is the need for a review of data management processes and the quality of the data that these systems store.
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Relationship Intelligence
Quality data with no effort
Here’s how your professional services firm can achieve quality data without lifting a finger to data input.
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Relationship Intelligence
Enhance the use of practice management and CRM platforms
For many firms one of the magic wand wishes in the LPM Frontiers: Legal IT Landscapes report was the call for more automation and better gathering and use of data with the quality of data being a must. Like all businesses in the UK, we all agree that the pandemic has had lasting impact on the way our teams work.
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Are you staying relevant to your clients?
Our CEO, Brian Coventry, has been announced as speaker at the Association for Accounting Marketing (AMM) Summit (24-26 May 2021).
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Relationship Intelligence
From uncertainty to growth
A year on from the start of lockdown in the UK and this year’s PWC 24th Annual Global CEO Survey has been launched.
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Relationship Intelligence
Avoid the curse of data lag – LPM Legal IT Landscapes 2021
This must-read LPM Frontiers: Legal IT Landscapes 2021 report has been launched with commentary from our very own CEO, Brian Coventry. Brian talks of the curse of data lag and omission that ultimately manifests itself in missed opportunities and growth for legal firms.
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Relationship Intelligence
Navigating crisis with data-driven relationship intelligence
These unprecedented times have highlighted just how critical communication is. Key during this crisis period is to make contact with the right people at your client’s firm ensuring you can provide help where it’s most needed. What’s crucial is these connections must be direct person-to-person contact. However, you need to know who the best person in your business is to establish that connection.
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Data - The linchpin to growth
In the April issue of LPM magazine, Brian Coventry talks about how leveraging existing data and harnessing relationship intelligence is the vital clue to revenue growth for professional services firms.
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The benefits of a data driven approach
We recently held an interactive webinar focusing on how legal and accounting firms can create real-time visibility to identify, protect and grow client relationships. One of the key points discussed in this webinar was about the challenges faced by marketing and business development teams.
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Interview with Adam Irwin, COO, Pitcher Partners - Sydney
We recently chatted with Adam Irwin, Chief Operating Officer, Pitcher Partners – Sydney, for further insight into how Symphony helped the accounting firm. Watch the video to understand how a holistic approach has provided the firm with increased visibility of opportunities.
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